id,summary,reporter,owner,description,type,status,priority,milestone,component,severity,resolution,keywords,cc,tester
827,Ratings Disappeared - re-instate or alternative,anna,,"We no longer have ratings. Should we bring these back, or go for a thumbs up/down or other approach to user recommendations?",task,new,major,4.7,SocialSoftware,New Ticket,,,,And