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Ticket #364 (closed task: fixed)

Opened 3 years ago

Last modified 3 years ago

Autothumbnail creation appears to not be working

Reported by: and Owned by:
Priority: major Milestone: 3.0-RC1
Component: ATEngageVideo Severity:
Keywords: Cc:
Who will test this:

Description

Looking down the list of videos there are a lot without thumbnails. Shouldn't all the items automatically have thumbnails created by transcode.deamon if the user hasn't chosen their own?

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comment:1 Changed 3 years ago by mike

  • Status changed from new to closed
  • Resolution set to ready for testing

It's working again. The problem was that somebody ran the transcode daemon on tebet as root user, and after that, by running it as the user 'markos' (which is the user that is running zope and should be running the daemon) the daemon didn't have sufficient permissions to write to the new folders.

I've chowned the folders to the correct user, reran the daemon and thumbnail generation is working again.

comment:2 Changed 3 years ago by and

  • Status changed from closed to reopened
  • Resolution ready for testing deleted

OK, added a video and thumbnail was auto-extracted.

comment:3 Changed 3 years ago by and

  • Status changed from reopened to closed
  • Resolution set to fixed
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