Ticket #205 (closed defect: fixed)
Can't Add or Edit Callouts - Error on Saving a New Callout or Editing an Existing Callout
| Reported by: | anna | Owned by: | andycat |
|---|---|---|---|
| Priority: | critical | Milestone: | 0.2.3 |
| Component: | SocialSoftware | Severity: | |
| Keywords: | Cc: | ||
| Who will test this: |
Description
This error was found by Jose. I checked it, and experienced the same error.
I just published a Callout: http://www.engagemedia.org/Members/anna/callouts/call_out.2008-12-03.0367831283/atct_edit
And received this error:
Site error
This site encountered an error trying to fulfill your request. The errors were:
Error Type
Error Value
global name 'security' is not defined
Request made at
2008/12/04 15:33:15.121 US/Eastern
Attachments
Change History
comment:1 Changed 5 years ago by anna
- Summary changed from Error on Saving a New Callout or Editing and Existing Callout to Can't Add or Edit Callouts - Error on Saving a New Callout or Editing an Existing Callout
comment:2 Changed 5 years ago by anonymous
This http://dev.plone.org/collective/changeset/77836 should fix it
comment:3 Changed 4 years ago by andycat
ready for testing on http://testing.engagemedia.org/
comment:4 Changed 4 years ago by anna
Core Functionality
The callouts functionality seems to be fine (minus some bugs in Kupu and related content I think are un-related but posting here anyway).
http://testing.engagemedia.org/Members/anna/callouts/testing
Kupu bugs
External link button had no effect. Internal link button had effect, but would not let you choose OK, only Cancel
Related Content bug
When clicking Browse on related content, the pop up had this error:
Site Error
An error was encountered while publishing this resource.
exceptions.IOError
Sorry, a site error occurred.
Traceback (innermost last):
* Module ZPublisher.Publish, line 196, in publish_module_standard
* Module Products.PlacelessTranslationService.PatchStringIO, line 34, in new_publish
* Module ZPublisher.Publish, line 146, in publish
* Module Zope2.App.startup, line 188, in zpublisher_exception_hook
* Module Products.SiteErrorLog.SiteErrorLog, line 216, in raising
* Module Products.SiteErrorLog.SiteErrorLog, line 227, in _do_copy_to_zlog
* Module logging, line 999, in error
* Module logging, line 1079, in _log
* Module logging, line 1089, in handle
* Module logging, line 1126, in callHandlers
* Module logging, line 642, in handle
* Module logging, line 744, in emit
* Module logging, line 693, in handleError
* Module traceback, line 124, in print_exception
* Module traceback, line 13, in _print
IOError: [Errno 5] Input/output error
Troubleshooting Suggestions
* The URL may be incorrect.
* The parameters passed to this resource may be incorrect.
* A resource that this resource relies on may be encountering an error.
For more detailed information about the error, please refer to the error log.
If the error persists please contact the site maintainer. Thank you for your patience.
Email notification and workflow
I noticed that the callout went into public draft immediately, and generated an email with the temporary URL as Andycat described.
This ticket can be ticked off if those bugs are noted elsewhere or otherwise irrelevant.
comment:5 Changed 4 years ago by andycat
Can we test this again - the IO error was the instance stopping while you were testing anna.
The call out should go into 'pending' not public draft too! I believe they are do that correctly - can we test again pls DK ?
comment:6 Changed 4 years ago by anna
To clarify, I meant that whilst *editing* the callout it was in "public draft" state, upon *save* the callout goes into "pending" state.
No I/O error on related content.
HOWEVER on save I got this site error: http://testing.engagemedia.org/Members/anna/callouts/call_out.2009-01-07.8755679816/atct_edit
Site error
This site encountered an error trying to fulfill your request. The errors were:
Error Type
error
Error Value
(111, 'Connection refused')
Request made at
2009/01/08 09:57:44.839 US/Eastern
comment:7 Changed 4 years ago by andycat
Ready for testing! http://testing.engagemedia.org/
